Celebrating 25 years in the logistics game, Capacity has carved out a niche in providing unmatched fulfillment services for health, beauty, cosmetics, nutritional supplements, apparel, and small electronics sectors. With a strong emphasis on custom packouts and kitting, especially for high-value items such as cosmetics and high-end perfumes, Capacity ensures that every unboxing experience is memorable. Their hands-on approach, free from the constraints of investor expectations, allows for a personalized touch in every project, with founders and even the CEO actively involved in daily operations and client interactions.
Where They're Located?
Capacity boasts a strategically placed network of distribution centers in New Jersey, Los Angeles, and Indianapolis, enabling them to offer 2-day shipping to a large portion of the United States. This extensive network supports both direct-to-consumer (DTC) orders and a robust business-to-business (B2B) component, including being a consolidator for giants like Sephora and Ulta.
Which Brands Should Work With Them?
If exceeding customer expectations and maintaining a reputation for excellence are paramount to your brand, then partnering with Capacity is the strategic move. They'll ensure your products reach their destination flawlessly, leaving a lasting positive impression on your customers. Capacity caters to businesses that prioritize exceptional customer service. Their team of experts tackles retail compliance, EDI fulfillment, and e-commerce integration seamlessly, ensuring a smooth operation whether you ship to major retailers or directly to consumers. With dedicated client account managers (CAMs) and a commitment to quality control and shipping optimization, Capacity not only meets but exceeds retail and customer expectations. Their service is particularly suited to brands looking for a partner that understands the nuances of shipping high-value items.
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