How long does it take for my order to arrive?
Our process can be partitioned into the following 3 steps:
After you place an order, a print proof will be sent to you in 24-48 from one of our designers. The proof must be approved before the following Saturday or you risk delays in production and delivery.
Printing & Manufacturing
Once the order is sent to production, it takes 6 business days to produce.
Delivery & Fulfillment
Standard shipping takes 4-5 business days in the US.
In general, your packaging will typically reach its destination in 2-2.5 weeks after you checkout. You can also see an expected delivery date on the checkout page.
What are the differences in print quality of the various materials?
Brown boxes (AKA Kraft) are great for printing dark and bold colors, but the finished box won’t necessarily have the same color intensity as the online preview. White and lighter colors will not show on a brown box. Our designers will check for lighter colors but if vibrant printing is important on your box then we recommend going with a white or glossy white box material instead.
The white or glossy materials produce the highest print quality boxes for all colors, especially lighter ones. Adding the gloss finish will not affect the print but simply adds a shiny coat. This cost considerably more but results in a very premium feel for luxury products.
Can I ship a mailer box without using any other external packaging?
Yes, many of our customers do this and report that the mailer boxes arrive in great condition! This is the most popular method for the subscription box industry.
Can I get a blank template or dieline to do myself?
Yep! Just email us at firstname.lastname@example.org with the dimensions and type of box you want, and we'll send you a blank template!