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What's the Arka process, step by step?

Firstly, you place an order. Secondly, we'll send you a design proof of your box(es) within 2 business days. Thirdly, once the proof is approved your boxes go into production. And lastly, you'll receive a shipment notification email once your boxes are on their way to you!

How is my price determined?

Your price is determined by the box type, sizing, and material you select. Designs on the outside of the box are free!

If I place a reorder, do I have to re-submit all my artwork again?

Nope! We'll keep a record of your design details (your creation), so reordering is simple and easy.

What file format should I submit my design in?

For images or logo files, we recommend 300dpi or larger in one of the following formats: PNG, PSD, PDF, ESP, or Ai. If customers would like to submit their own dielines, we recommend the dieline in one of the following formats: PDF or Ai.

Can I order a sample before placing a full production run?

We always recommend just placing a quick 10-box order, that way you can evaluate the designs with your business and friends. If you still prefer a 1-box sample, reach out to support@arka.com about the sample you're looking for and we'll get the sample process going for you.

What is your minimum order quantity?

We have the lowest minimums on the market! Order as little as 10 boxes!

How long is the turnaround time?

For an online order with no proofing iterations, the standard turnaround time is just 10 business days! Any additional proofing iterations can extend that turnaround time!

Do you offer other packaging types, size, or colors?

Yes, we can do custom packaging - tell us what you're looking for via our Custom Quote Request page!

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