The logistics and shipping industries are growing, and they were put in the spotlight due to disruptions during the pandemic.Â
Since the recovery of global trade and work resumption, the demand for shipping services has risen to a new high. This unprecedented demand in shipping has led to innovative transformations, ineffective shipping strategies, and revolutionary technological developments within the industry to remain competitive.
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This article will provide you with a comprehensive analysis based on ShipSaving's database and information on new trends and progress for this upcoming year.
1. Online Shipping Becomes The Standard for Logistics Enterprises
The year 2021 is an undoubtedly unusual year for businesses and the logistics industry with the ravages of the global epidemic.Â
The explosion of online shopping has been accelerated by declining production capacity, which has forced consumers to shift their spending habits online. As things stand, the trend towards online shipping is irreversible.
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2. The Epidemic Has Pushed Up Shipping Costs
Affected by the outbreak of COVID-19 and its rapid spread around the world, the transportation and last-mile delivery capacity of logistics cannot meet the rapid increase in online consumption demand caused by the epidemic.Â
The pandemic has also caused a significant reduction in transport capacity, resulting in higher transport costs, which have pushed up logistics and shipping services.Â
Fortunately, ShipSaving offers shippers discounted shipping rates of up to 89% with no monthly fee and no volume requirement, saving merchants hefty shipping costs.Â
As we all know, USPS has a significant advantage over its peers in shipping rates in the United States. For instance, USPS First Class and Priority Mail are USPS's most popular and affordable shipping options. ShipSaving can help E-commerce sellers save even more prices on USPS shipping costs.
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3. Shipping Intelligence Will Become EssentialÂ
The challenges and complications that came along with the pandemic have massively impacted the way consumers ship packages.Â
The best way for consumers to make the right decisions when shipping is to understand their shipping needs and do the necessary analysis.Â
For most shippers, this indicates a time-consuming analysis of different shipping services offered by other carriers, dimensional weight factors, surcharges, location coverages, shipping rates, etc. This inevitable step is necessary for consumers to find the most cost-effective way to ship their goods.Â
Fortunately, e-commerce management software has integrated these features and does custom calculations automatically.  Â
ShipSaving is an all-in-one shipping software. Users can monitor their stores across different platforms and have a clearer view of their product management.Â
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4. Improved Customer After-Sales Service
When a business tries to persuade potential consumers to 'buy' a product, it is a process from cognition, identification to subscription, intended to transform a stranger into a user.Â
In other words, this service is a pre-sales service, from contacting potential customers recognizing the company's products and values to having a loyal consumer. The ongoing COVID-19 pandemic has changed how, when, and where consumers shop and the products they consume, and brand loyalty has been shaken.Â
Digital has become more critical than ever. Customer service focuses on-demand experience, and solving product problems is only the most basic need.Â
By now, with almost 70% of current consumption habits shifting to online consumption by 2023, after-sales service will be incredibly influential at this moment. If you want to enhance their loyalty to the brand, then in the pandemic trend, after-sales service will significantly help the shipping and logistics industry gain a favorable impression.Â
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5. Cross-Border
The past year has disrupted logistics, but e-commerce players can still find international growth opportunities.Â
Compared with traditional foreign trade, cross-border business is more suitable for the current consumer trends and marketing environment.Â
For those start-up technology enterprises and small businesses, OEMs eager to carry out the brand transformation, cross-border trade brought by the expansion of sales and brand building can obtain additional opportunities to overtake.Â
Cross-border trade is a new model of foreign trade that mainly relies on Internet platforms to reach transactions. And it's going to be a big trend in 2023.Â
This means that it is more critical for e-commerce businesses to use a reliable transportation platform to promote the further development of e-commerce.Â
ShipSaving's integration with multiple platforms such as Shopify, Amazon, Etsy, and more can help e-commerce merchants grow globally.
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Final Thoughts
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So far, this guide has well-equipped shippers for upcoming trends and different shipping strategies to handle the new age of shipping and logistics. You can also consider using eco-friendly packaging options for your brand. Arka offers top-notch custom shipping boxes that ensure a memorable unboxing experience for your customers. Also, it is a know fact that packaging has a strong impact on consumer behavior.
The process of shipping goods shouldn't be stressful. It should be a user-friendly service to provide convenience.
Small and medium businesses will continue to gain momentum this year. For e-commerce merchants, this year could be their best year yet. Further affordable shipping options are becoming more accessible among e-commerce merchants and consumers.Â
Therefore, by using ShipSaving, consumers can utilize its powerful shipping tools at their fingertips. Shippers will also get instant access to discounted shipping rates compared to using carrier services directly.Â